Exchange Policy
🔄 Exchange Policy Size Issues & Damaged Products Only
⚠️ Please Note: At Stylix Official, we do NOT accept returns or refunds for any reason. We only offer exchanges in specific cases such as size issues or damaged products.
We sell intimate products including lingerie, body stockings, nightwear, and BDSM sets. Your privacy and hygiene are our top priority, so all exchanges are handled discreetly and professionally.
📦 When Exchanges Are Allowed
Exchanges are only permitted in the following situations:
- Size Issue: If the product does not fit as expected
- Damaged or Defective Product: If the item arrives damaged
❌ Exchanges are not allowed for:
- Change of mind
- Style or color preference
- Other personal reasons
🔁 How to Request an Exchange
If your order qualifies for an exchange, follow these steps:
- Contact us within 7 days of receiving your order
Email: infostylixofficial4@gmail.com
Phone / WhatsApp: +92 318 4724833 - Provide your order number, product name, and reason for exchange
- Our team will review your request and guide you through the exchange process
- Exchanges are processed as quickly as possible, depending on product availability
📌 Important Notes
- Only products in original, unused condition with tags intact are eligible for exchange
- All orders, including exchanged items, are shipped in plain, discreet packaging
- Customers may be responsible for shipping costs unless the product was damaged or defective
❤️ Our Commitment
Even though we do not offer refunds or general returns, we are committed to resolving size or damaged product issues quickly, safely, and discreetly.
Your satisfaction, privacy, and trust are our top priorities.
